Privacy Policy

1. PURPOSE OF THIS PRIVACY POLICY

The following describes the information gathering and dissemination practices for all websites owned and/or managed under the general brand name OrangeGamez, including but not limited with orangegamez.com.

2.1. OrangeGamez may and store collects the following information about you:

information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);

information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services (including deposits, withdrawals and wagering activity);

information that you provide to us for the purpose of registering with us (including your name, address, country of residence, date of birth, telephone no, email address);

information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including STD telephone no, mobile telephone no and email address);

any other information that you choose to send to us;

other information (including age verification, identity documents, verification of financial instruments used on the site).

2.2. OrangeGamez collects your Information in order to:

2.2.1 Enable us to set up your Account so that you can make full use of all of the features of the services, including crediting your account with funds, placing bets and playing games;

2.2.2 Enable us to receive questions and comments from you through our Customer Support Services, and for us to be able to respond to them;

2.2.3 Comply with relevant regulations regarding your registration, for example completing age verification checks;

2.2.4 To keep you informed of future events, offers and promotions from OrangeGamez, (you are free to unsubscribe from these services)

2.3 In addition to the broad purposes identified in paragraph 2.2. above, OrangeGamez will only use your Information, including sharing your Information with our third party partners and subcontractors who process data (including, where appropriate, your Information) on our behalf, for:

2.3.1 setting up, operating and managing your Account;

2.3.2 verifying the accuracy of your Information, including disclosure of such information to third parties (including financial institutions, age verification, and credit reporting agencies) in connection with such purposes (a record of the search will be retained and the third party may use the information to assist other companies for verification purposes);

2.3.3 preparing statistics related to the use of the OrangeGamez provided services by you and other customers;

2.3.4 to prepare and display appropriate individualized marketing material and content;

2.3.5 periodically sending you written announcements, important service changes, technical issue updates and changes to the Terms of Use (which includes this Privacy Policy);

2.3.6 complying with our regulatory duties, obligations and responsibilities under the legislation and to the regulators in the jurisdictions where OrangeGamez carries out a regulated activity;

2.3.7 the investigation of suspected unlawful, fraudulent or other improper activity connected with the OrangeGamez provided services;

2.3.8 the reporting of a crime or suspected crime, including money laundering or any fraud;

2.3.9 any other purpose which is necessary for the performance of our contractual obligations to you.

2.4 OrangeGamez will not send you unsolicited information regarding any third party commercial offers or advertisements.

2.5 OrangeGamez may use your username and/or first name and region for advertising or promotional purposes.

2.6 Telephone calls to and from our Customer Services Department are recorded for training and security purposes.

2.7 We may transfer your Information in the event of that we transfer or sell our business or any part of it; including in the event of insolvency.

2.8 If at any time you wish us to stop processing your Information for the above purposes, then you must contact us and we will take the appropriate steps to stop doing so. Please note that this may mean that your Account will have to be closed.

3.1 Any information about you from which you can be personally identified, such as your name, address, telephone number or email address, will be processed by OrangeGamez (which include its agents and employees), and (where appropriate) our partners and subcontractors.

3.2. your Information is collected when you register to open an account with us; or when you submit a written query to us.

3.3 While OrangeGamez websites may contain links to websites or recourses operated by parties other than OrangeGamez, OrangeGamez is not responsible for the privacy practices or content of any such websites.

3.4 By participating to OrangeGamez Casino or other services, you acknowledge that you have read, and agree to, the terms of this Privacy Policy and that, where you provide us with your Information (including, for the avoidance of doubt, by submitting a query to us, or where you only partially complete an account registration process), you consent to the use by OrangeGamez (and our partners and subcontractors) of your Information for the purposes set out in paragraph 3 of this Privacy Policy.

3.5. If you do not wish to provide your Information on the basis set out in this Privacy Policy you should not enter the relevant information in the spaces provided on the relevant part of any OrangeGamez website, or provide any of your Information to us in other ways. However if you do not provide such information, you may not be permitted to make full use of the relevant part of the Services.

4.1. A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. OrangeGamez may use both ?session? cookies and ?persistent? cookies on the website.

4.2. OrangeGamez uses session cookies for the following purposes:

4.2.1 To allow you to carry information across pages of our site and avoid having to re-enter information.

4.2.2 Within registration to allow you to access stored information.

4.2.3 Keep track of you whilst you navigate the website.

4.3. OrangeGamez will use the persistent cookies to:

4.3.1 To help us recognise you as a unique visitor when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.

4.3.2 To compile anonymous, aggregated statistics that allow us to understand how people use our site and to help us improve the structure of our website.

4.3.3 To internally identify you by account name, name, email address, customer ID, currency and location (geographic and computer ID/IP address).

4.3.4 To differentiate users who are on the same network to enable us to correctly allocate bets to the appropriate account.

4.3.5 Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.

4.4. Third Party Cookies. Third parties serve cookies via OrangeGamez websites. These are used to:

4.4.1 To serve advertisements on our site and track whether users click these advertisements on our website.

4.4.2 To control how often you are shown a particular advertisement.

4.4.3 To tailor content to your preferences.

4.4.4 To count the number of anonymous users of our site.

4.4.5 To analyse website usage.

4.5. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

4.6. Our Affiliate Partners and Payment Services Providers may also send you cookies. Most browsers allow you to refuse or accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking ?Tools?, ?Internet Options?, ?Privacy?, and selecting ?Block all cookies? using the sliding selector.) This will, however, have a negative impact upon the usability of many websites, including this one.

5.1 In connection with the provision of its services, OrangeGamez may need to transfer data (including your Information) to other companies in the same group of companies as OrangeGamez, without and to our partners and subcontractors

6.1 You may update or delete your Information at any time from within your OrangeGamez account using the option in the Cashier module; or by contacting Customer Services.

6.2 You may obtain a copy of your information held by OrangeGamez by contacting Customer Services. We do require up to twenty-eight (28) days' notice to enable us to comply with such a request.

If at any time you believe that OrangeGamez has not adhered to the principles contained within this Privacy Policy, please notify us by contacting Customer Services and we will use all commercially reasonable efforts to promptly determine and correct the problem.